Business Development, Member Facilitated Event » Event: Unlocking the Power of Empathetic Leadership

Arana Leagues Club 247 Dawson Parade, Keperra, Qld, Australia

An empathetic leader listens to their team, shows genuine care and concern for their well-being, and seeks to create a positive and supportive work environment. Empathetic leadership can have a powerful impact on employee morale, wellbeing, job satisfaction, retention and productivity. When employees feel that their leaders care about them as individuals, they are more likely to […]

Business Development, Member Facilitated Event » WORKSHOP – Practicing Healthy Empathy to boost team performance

Arana Leagues Club 247 Dawson Parade, Keperra, Qld, Australia

Healthy Empathy plays a crucial role in team cohesion by promoting understanding, collaboration, and trust among team members. When team members can empathise with one another in a healthy way, they are better able to communicate effectively, anticipate one another's needs, and work together towards common goals.

Join us for an interactive day of learning and self reflection where you will learn WHAT healthy empathy is, WHY it matters to you and your team and HOW to effectively practice healthy empathy.

Business Development, Member Facilitated Event » WORKSHOP – Practicing Healthy Empathy to boost customer service.

Arana Leagues Club 247 Dawson Parade, Keperra, Qld, Australia

November 16th 9.30am to 2.30pm at Arana Leagues Club. Empathetic customer service involves putting oneself in the customer's shoes and understanding their needs and emotions. It requires active listening, patience, and a willingness to go above and beyond to address the customer's concerns - whilst still honouring your own emotional boundaries. Empathy Training for employees to […]