Podcasting is an amazing platform to amplify your business message by sharing your expertise in a personal and engaging way which establishes a deeper connection with your audience. In today’s online world, it provides a fantastic opportunity to elevate your brand,...
Harnessing AI: A Hands-On Workshop for Small Business Innovation This workshop structure aims to not only educate but also inspire small business owners to practically apply AI technology in a manner that is directly beneficial to their operations. It encourages...
Do you know that 36% of sole traders and 25% of small business owners report high levels of psychological distress, according to Beyond Blue? As a Chamber, we want to help you to thrive! Thanks to a Queensland Government Chamber Wellness Fund grant, you have an...
Do you know how to recognise when one of your employees is struggling with their mental health? Do you know what to say to encourage a struggling employee to access help? Do you know the signs of suicide or what to do if you suspect someone is suicidal? If you...
Do you know how to recognise when one of your employees is struggling with their mental health? Do you know what to say to encourage a struggling employee to access help? Do you know the signs of suicide or what to do if you suspect someone is suicidal? If you...
Do you know how to recognise when one of your employees is struggling with their mental health? Do you know what to say to encourage a struggling employee to access help? Do you know the signs of suicide or what to do if you suspect someone is suicidal? If you...
Healthy Empathy plays a crucial role in team cohesion by promoting understanding, collaboration, and trust among team members. When team members can empathise with one another in a healthy way, they are better able to communicate effectively, anticipate one another’s needs, and work together towards common goals.
Join us for an interactive day of learning and self reflection where you will learn WHAT healthy empathy is, WHY it matters to you and your team and HOW to effectively practice healthy empathy.
November 16th 9.30am to 2.30pm at Arana Leagues Club. Empathetic customer service involves putting oneself in the customer's shoes and understanding their needs and emotions. It requires active listening, patience, and a willingness to go above and beyond to address...
An empathetic leader listens to their team, shows genuine care and concern for their well-being, and seeks to create a positive and supportive work environment. Empathetic leadership can have a powerful impact on employee morale, wellbeing, job satisfaction,...